How can we help?

Find answers to common questions

Hi there! Browse our frequently asked questions below or contact us for more help.

What are your shipping options?

We offer standard and express shipping. Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.

What is your return policy?

We accept returns within 30 days of purchase. Items must be unused and in original packaging.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping times vary by location.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay for your convenience.

Frequently Asked Questions

What makes Bandelle watch bands different?

Bandelle watch bands are designed to combine premium style, comfort, and everyday durability. They are perfect for dressing up your Apple Watch, wearing casually, or switching styles to match your outfit.

Are your bands compatible with all Apple Watch models?

Yes, our bands are designed to fit Apple Watch models across multiple series. Simply choose the correct watch size on the product page before ordering.

How easy is it to change the bands?

Very easy. Bandelle bands are made for quick installation, so you can swap your band in seconds without any tools for most styles.

Do your bands come with adjustment tools?

Selected metal and stainless steel bands may include adjustment tools so you can resize the band at home for a better fit.

How long does shipping take?

Australian orders generally arrive within 4 to 7 business days after processing. New Zealand orders generally arrive within 7 to 9 business days.

Do you offer returns?

Yes, we offer 30-day returns. Items must be unused, in original condition, and returned with the original packaging.

Is there a warranty?

Yes, Bandelle products come with a 12-month warranty covering manufacturing faults.

How do I track my order?

Once your order has been dispatched, you will receive a tracking number so you can follow your delivery.

Where is Bandelle based?

Bandelle is an Australian-owned online store based in Queensland, shipping across Australia and New Zealand.

What payment methods do you accept?

We accept major payment methods including Visa, Mastercard, Apple Pay, Google Pay, PayPal, and Shop Pay.

Are your bands good for everyday use?

Yes, our bands are designed for comfort, style, and everyday wear.

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